Refunds & Credits:
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Our 14- day return policy states If at any time a customer is not satisfied with their purchase from Camaros of Michigan, the customer may return the item within 14 days of delivery of their order. The item(s) purchased must still be in new condition, including the original packaging, parts, accessories, and paperwork. The product has to be in the same condition as when we sent it to you. No damages cuts or scratches. Orders returned in a new, ready-to-sell condition will receive a refund.
All Returned orders are inspected for use and/or installation, as well as missing items. Camaros of Michigan will contact the customer if there is any suspicion of use and or missing items required to complete the product(s) to re-sell for a Refund.
The buyer pays for return shipping and needs to make sure that the protected vinyl is still on the item and does not have any scratches through the vinyl if you purchase one of our products with the protected vinyl that you are returning. We will not take back your item if the vinyl has been removed, for this reason, we can’t resell it to someone else because no one will want it with vinyl removed, like if we were to send it to you that way.
Custom Products & Custom-Powder-Coated Items:
Due to the nature of the product, custom-made, custom text or lettering, custom ordered, custom product options, and/or custom powder-coated items are not available for refunds or returns. If you have a problem with your custom item, please contact our sales team immediately. If you had a product custom made for you after we have already completed it for you.
There is No Refund! on that item because it’s a custom product that we can’t resell again to someone else. No Excepts! In the event the product that you are returning to us is damaged, scratched or something wrong with it we will not refund your money. We inspect the product very closely before we send it to you and package it well so, no damage or scratches occur while in transit to you. We do this so our customer can’t say that there was scratches on it when they receive it.
Items to be replaced by Camaros of Michigan will need to meet the same requirements as Returned Products. Items must be returned with original packaging, parts, and paperwork. Items to be replaced by Camaros of Michigan will be shipped once the returned product is received and processed.
Please be sure to let us know if you would like a Product Exchange, Payment Refund, or Account Credit on your Return – we are happy to assist you as best as we can!
Damaged Shipments & Partially Missing Items:
Unfortunately, there are times when Items will show up Damaged or Partially Missing due to mishandling in shipment transit or by mistake. Camaros of Michigan requires that all items are inspected by the receiver to verify Damage and to report the damaged items or packages to Camaros of Michigan immediately within 48 hours of delivery.
Camaros of Michigan will not be held responsible for items that are not reported promptly to file a claim with the shipping carrier (USPS). NOTE: The customer will be required to submit a photo of the damaged shipping box and/or items to verify the damage with the shipping carrier.
We will be contacting you about what we found while inspecting it. Terms for returning the product to us need to be postmarked the day that we informed you about and also we will need a tracking number e-mailed back to us so we can track the package. DO NOT send the product back without contacting us first. We will inform you when to send it back. We think that this is fair for our customers and also for Camaros of Michigan. Sorry for any convenience this may cause. You can click on this link to return your item.
We want to make every customer happy with their shopping experience with us but, there might be someone that does not agree with our terms and conditions. So far everyone has been happy and has returned to purchase more items from us. Please come back and give a product review on your purchase item. We only do FREE shipping anywhere in the 48 United States. Read our Shipping Terms and Conditions.