Camaro’s of Michigan does advertise free shipping applies in the 48 continental states ONLY! Hawaii, Alaska, Canada, Germany will be a flat rate shipping fee of $45 and we will refund the difference back to the customer once we know what the shipping cost will be. We have the right to use any shipping carrier that we feel necessary to get your order to you. We will not ship until we received payment for your order. If you wish to cancel your order you may do so, and we will understand but, we price our products for shipping is free within the United States. We have a 1-day handling time before we ship it out to you unless you have ordered that is a custom product and it could take 7-10 business working days to fabricate the product because we don’t have it in stock before we can ship it out to you. Shipping could take 2-7 days depending on where you live and what item you have purchased from us. We have no guarantee when you will get your package once it leaves our hands. We will provide you with a tracking number from the carrier via Paypal and our forum tracking system so, you can track your package on how long it will take to get to you. You will get an email telling you that your items were shipped after we entered the tracking number in Paypal and our tracking system. Camaro’s of Michigan is not responsible for the item leaves us when we bring the package to the carrier. In the event, your item was damaged or lost by the carrier. You would have to contact us so, we can help for the damages and put in a claim on your package. We always have a $50 of insurance on the item that we ship you. Sometimes we run out of a product because of a high demand. If you have any questions or concerns please contact us. We are here to help you any way we can. We want to make you happy as our customer.